Refund Policy

With 21 days’ notice we can offer a full refund of the ticket price (minus bank charges incurred).

A change in personal circumstances does not entitle a ticket holder to return or exchange a ticket. Subject to any statutory rights of refund (including, without limitation, the provisions of the Australian Consumer Law). If an event takes place then generally there is no right to a refund or exchange, including where a ticket holder cannot attend because of adverse weather conditions.

Transferability

• Yes, you can give your ticket to another person if you are unable to attend.

Change of Dates

• If booking is changed or cancelled more than 21 days prior to the even, no cancellation fee will apply.
• If a booking is changed or cancelled within 20 days to 8 days, a 50% cancellation fee will apply If a booking is changed or cancelled within 7 days, a 100% cancellation fee will apply.
• If the booking is a ‘no-show”, a 100% fee of the total booking cost will apply.

Please contact us at fun@trufflehunting.com.au or 0408 478 448 for any further information.